What We Do

• Complete a comprehensive assessment of your situation and provide an organized health timeline.
• Research and assist with understanding your medical conditions, available treatment options, and medications.
• Attend medical appointments with you and assist in communication with healthcare providers on your behalf.
• Update and communicate with family members as you desire.
• Help you understand your medical records and test results.
• Assist you in communicating your healthcare wishes to others.
• Assist with understanding medical bills and the explanation of benefits. Research appropriate resources as needed. Assist with appeals or denials.
• Assist with establishing the electronic portal and online check-in processes.
• Schedule appointments and arrange third-party transportation to appointments.
• Hospital & Discharge Navigation
• Care Coordination & Provider Communication
• Chronic Illness & Aging Support

What We Don’t Do

• We do not provide medical services or medical advice.
• We do not make decisions for you.
• We do not become involved in legal matters nor provide legal advice. We can, however, provide referrals as needed.
• We do not personally provide transportation and are not affiliated with transport companies.

Fees

• Preliminary Phone Consultation – Free
  A 20–30 minute call to discuss your basic medical issues, needs, and determine how we may be able to assist you.
• Initial Consultation – $400 (Prepaid)
  A face-to-face, in-depth review and assessment of your health and medical issues. This session usually takes 1.5–3 hours and requires advance payment.
• Ongoing Support
  Fees can be hourly or based on available packages. This will be established during the initial phone consultation.
• Important Note
  Services are currently not covered by insurance.